Contact Neatify
We're here to transform your space into something extraordinary. Whether you need a complete makeover, regular maintenance, or just have questions about our services, our dedicated team is ready to help you achieve the pristine environment you deserve.
Visit Us
Come to our London headquarters
125 King Street, London W6 9JGWhy Choose Neatify for Your Service Needs?
Professional Expertise
Our team brings years of experience and professional training to every service call.
Quality Guarantee
We stand behind our work with comprehensive quality guarantees and follow-up service.
Flexible Scheduling
We work around your schedule with convenient appointment times and emergency availability.
Transparent Pricing
No hidden fees or surprises – you'll always know exactly what you're paying for.
Get In Touch
Ready to experience the Neatify difference? Fill out the form below and we'll get back to you within 24 hours.
Our Location & Service Areas
Based in the heart of London, we proudly serve Greater London and surrounding areas with premium cleaning and maintenance services.
Headquarters
Address
125 King Street, London
Greater London W6 9JG
United Kingdom
Phone
+44 20 7946 0958Service Coverage
We provide comprehensive cleaning and maintenance services throughout Greater London and surrounding areas. Our centrally located headquarters allows us to respond quickly to service calls across the region.
Central London
Within 30 minutes
Greater London
Same day service
Surrey
Next day service
Kent
Next day service
Travel Surcharge: Services outside our standard coverage area may incur a small travel fee, which will be clearly communicated before service confirmation.
Find Us
Accessibility & Transportation
Nearest Tube Station: Hammersmith (District, Piccadilly, Hammersmith & City lines) - 3 minutes walk
Bus Routes: 9, 10, 27, 33, 190, 211, 267, 290, 391 (King Street stops)
Parking: Limited street parking available; nearest car park: Sainsbury's Hammersmith (5 minutes walk)
Wheelchair Access: Ground floor entrance with ramp access and accessible facilities
Visit Our Showroom
See our equipment and cleaning products in action. Schedule a tour of our facility or arrange a demonstration of our services at our headquarters.
Operating Hours & Response Times
We're committed to providing flexible, reliable service that works around your schedule and responds quickly when you need us most.
Business Hours
Service Availability
Standard Service Hours: Monday-Saturday, 8:00 AM - 7:00 PM
Emergency Service: 24/7 for urgent cleaning and restoration needs
Consultation Hours: By appointment, including evenings and weekends
Office Hours: Monday-Friday, 9:00 AM - 6:00 PM (phone and email support)
Response Time Commitments
Phone Inquiries
Immediate answer during business hours. Voicemail messages returned within 2 hours.
Email Requests
All email inquiries acknowledged within 1 hour. Detailed responses within 24 hours.
Service Quotes
Free estimates provided within 24-48 hours of request and property inspection.
Emergency Service
Critical cleaning emergencies responded to within 2-4 hours, available 24/7.
Fast Response Guarantee
We're so confident in our response times that we guarantee it. If we don't meet our promised response time, your next service is 10% off.
After-Hours Support
While our main office closes on Sundays and outside business hours, we maintain limited support for existing clients and emergency situations.
- • Existing clients can reach us for urgent matters
- • Emergency response team available 24/7
- • Scheduled service calls continue on weekends
- • New inquiries processed Monday morning
Holiday Schedule
We operate with modified hours during major UK holidays but maintain emergency service availability throughout the year.
Reduced Hours: Christmas Eve, New Year's Eve, Easter Monday
Closed: Christmas Day, New Year's Day, Good Friday
Emergency Service: Available 24/7 on all holidays
Additional Ways to Connect
Choose the communication method that works best for you. We're committed to making it easy to reach us and get the service you need.
Live Chat
Get instant answers to your questions with our live chat service during business hours.
Online Booking
Schedule your service appointment online at any time with our convenient booking system.
Schedule Callback
Prefer to talk at a specific time? Schedule a callback when it's convenient for you.
Ready to Experience the Neatify Difference?
Join hundreds of satisfied customers who trust Neatify for their cleaning and maintenance needs. Contact us today and discover why we're London's premier cleaning service.